Billing & Plans
The Billing & Plans section of your RUFUS Cloud profile gives you full visibility and control over your subscription, payment methods, plan limits, included features, and usage-based credits. This area is powered by Stripe, ensuring secure payment processing, clear invoicing, and a reliable billing experience.
The page is divided into three main parts:
Billing Summary
The Billing summary provides a quick overview of your subscription status and upcoming charges.
Your next payment
Here you can see your next scheduled subscription payment, including the total amount and billing date. Note: This amount does not include usage-based charges such as SMS or Email credits beyond your plan’s included limits.
Payment information
All payment-related actions are handled via Stripe, including:
Billing information — Update your legal details, tax information, and billing address.
View payment history — Access all previous invoices and receipts.
Switch to yearly billing — Reduce your subscription cost by switching from monthly to annual billing.
Cancel subscription — Cancel your plan at any time. Your access will remain active until the end of the current billing cycle.
Stripe ensures that all payment data is stored securely and meets industry-standard compliance.
Current Plan
The Current plan section shows the RUFUS Cloud plan you are subscribed to and all features included.
Each feature includes an information tooltip, giving you additional details such as availability, limits, or whether a feature is planned or in progress.
Compare plans
You can review differences between available plans at any time using the Compare all plans button.
Credits Usage
RUFUS Cloud uses notification credits for sending SMS and Email race notifications to athletes and audiences.
Credits dashboard
This section shows:
How many credits were included in your subscription
How many credits were purchased as add-ons
How many remain available
Separate meters for SMS credits and Email credits
Credits are consumed only when notifications are sent.
Purchase additional credits
If you run out of included credits, you can purchase more at any time. Purchased credits do not expire and will always be used after your plan’s included credits are consumed.
Managing Your Subscription
All subscription and billing operations—payment methods, invoicing, receipts, tax data—are securely handled by Stripe. RUFUS Cloud does not store card information or sensitive billing data.
If you ever need assistance with your subscription, billing issues, or credit usage, you can reach our support team via the Get Help button or at [email protected].
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