RUFUS Help
RUFUS CloudBox
RUFUS CloudBox
  • Introduction to RUFUS CloudBox
  • GETTING STARTED
    • Getting Started with RFID Technology
    • Introduction to Race Timing
    • RFID for Race Timing
    • Networks 101: Understanding the Basics for Race Timing
    • CloudBox Ports & Characteristics
  • PROTOCOL
    • How to Connect to the CloudBox
    • Protocol Commands and Responses
    • Receiving Timing Data Passings During a Session
  • CONNECTIONS
    • Connecting to the CloudBox: LAN, WiFi, and 4G Overview
    • Connecting the CloudBox via Ethernet Cable
    • Connecting the CloudBox via WiFi Access Point
    • Connecting the CloudBox to an External WiFi Network
    • Connecting Two or More CloudBox in the Same Network via a Hub or Router
    • Connecting the CloudBox to a 4G Network
  • Interface
    • Accessing the CloudBox Interface: General Guide
    • Timing Interface
    • Status Interface
    • Configuration Interface
    • Backup Interface
    • GPS Interface
    • Cloud Interface
  • General Operations
    • RFID Reader Configuration
    • RFID Reader Installation
    • Knowing your CloudBox IP Address
    • Boot Sequence
    • Starting and Stopping a Timing Session
    • Accessing Backup Files on the CloudBox
    • Time Synchronization Methods
    • LED Signals and Alarm Notifications
    • Connecting your CloudBox with RUFUS Race Manager (locally)
    • Connecting your CloudBox with Wiclax (locally)
  • ADVANCED OPERATIONS
    • Firmware Update
    • Network Configuration
    • GPS Service
    • Backup Rewind Function
    • IoT Service
    • 4G Modem
  • Cloud
    • Introduction to CloudBox Cloud Service
    • Binding the CloudBox with the RUFUS Cloud Service
    • Accessing Stored Cloud Timing Sessions
    • Connecting your CloudBox with RUFUS Race Manager (remote)
  • Care and maintenance
    • Warning!
    • Battery Care
    • Taking Care of your CloudBox
    • General Recommendations
    • Special Note on UHF Cables
  • Common problems
    • FAQ
    • Common Problems and Troubleshooting
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On this page
  • Firmware Update Notification
  • How to Install a Firmware Update
  • Automatic Rollback Protection
  • LED Signal During Update
  • Considerations for a Successful Update
  • Summary
  1. ADVANCED OPERATIONS

Firmware Update

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Last updated 8 months ago

The CloudBox is designed to keep its system software up to date automatically. When connected to the internet, the CloudBox checks for available firmware updates. These updates are essential for ensuring optimal performance, security, and access to new features. However, updates are only applied when the user manually selects the option to reboot and install the new firmware. This article will guide you through the firmware update process and what to expect during the update.

Firmware Update Notification

When the CloudBox detects a new firmware version, the update will be shown in the Status Interface under the System Update Available section.

The following information is displayed:

  • New backend version: The version number of the backend software that is available for update.

  • New front version: The version number of the frontend software available for update.

The user is notified of the availability of the update but must initiate the update process manually by selecting the Reboot and Install option.

How to Install a Firmware Update

  1. Check for Update Availability:

    • Go to the Status Interface on the CloudBox web dashboard.

    • If a new firmware version is available, it will be displayed in the System Update Available section at the bottom of the interface.

  2. Select "Reboot and Install":

    • To proceed with the update, toggle the Reboot and Install option.

    • The CloudBox will reboot to start the installation of the new firmware. Ensure the device is connected to a stable internet connection during this process.

    Important: The update requires a stable internet connection (4G connectivity is not supported for firmware updates). Make sure the CloudBox is connected via Ethernet or a reliable WiFi network.

  3. Monitor the Installation Progress:

    • During the installation, the system will reboot.

    • After rebooting, you can reconnect to the CloudBox by navigating to http://cloudbox.local or using the Ethernet IP address. The CloudBox interface will display the progress of the update.

  4. Post-Installation:

    • Once the update is complete, the CloudBox will automatically restart.

    • The system will return to normal operation, and the new firmware versions will be active.

Automatic Rollback Protection

The CloudBox provides rollback protection during the update process. When a new firmware version is installed, the previous version is backed up and stored in case of an issue with the new firmware. This allows the user to roll back to the previous version if necessary, ensuring that the device remains operational even in the rare case of a failed update.

LED Signal During Update

During the firmware update, the Start LED will blink every 3000 ms to indicate that the system is updating. The CloudBox will not be operational for timing sessions during the update. Once the update is completed and the system reboots, the LED will return to its normal state depending on the system status (solid red for standby or blue during a session).

Considerations for a Successful Update

  • Stable Internet Connection: Ensure that the CloudBox has a stable internet connection throughout the update process. 4G connectivity is not supported for firmware updates, so make sure the device is connected via Ethernet or a reliable WiFi network.

  • Accessing the CloudBox After Reboot: Once the update process starts and the system reboots, reconnect to the CloudBox via cloudbox.local or its fixed IP address.

  • Backup of the Previous Firmware Version: The CloudBox automatically backs up the current firmware before installing a new one. This ensures that if anything goes wrong during the update, the system can revert to the previous working version.

  • No Timing Sessions During Update: The CloudBox will not be able to start or stop timing sessions during the update process. Make sure no critical timing tasks are running before initiating the update.

Summary

The CloudBox firmware update process is designed to be simple and secure. When a new update is detected, the user can choose when to install it by selecting the Reboot and Install option. The system will then reboot and install the new firmware while backing up the previous version to safeguard against any issues. During the update, the Start LED will blink to show that the system is updating, and users can follow the installation progress by reconnecting to the CloudBox web interface. Always ensure the CloudBox has a stable internet connection during the update process for a smooth and successful installation.